6
$\begingroup$

When a user asks a question that could easily be googled, or for that matter, a question they already know the answer to, is it acceptable?

I ask because i believe that whether or not the information is readily available should be irrelevant. Stack exchange websites provide an active 2nd opinion on a subject and encourage elaboration on specific issues where confusion might arise. So is it acceptable to ask questions that are more or less obvious?

$\endgroup$
1

3 Answers 3

5
$\begingroup$

Here are two discussions about this topic from mso: How should we deal with Google questions? and Should I ask a question that is easily Google-able?

IMHO: As long as the question is no duplicate you should answer it. Easily earned reputation ;)

$\endgroup$
3
$\begingroup$

I believe all kinds of questions should be covered, because that lets visitors from different levels of expertise to dive into the site and engage with it.

If novice visitors come for the first time and they are unable to find relevant content, they won't come back later...

$\endgroup$
1
  • $\begingroup$ The number one goal of an unsuccessful sale is to secure one for the future. I know that with StackOverflow, for instance, some of the first results in Google for basic questions is still StackOverflow. There shouldn't be any reason that isn't the case for Blender.SE. $\endgroup$ Commented Apr 20, 2014 at 5:49
1
$\begingroup$

When I see this happen I try to educate the person on how to use a search engine properly. Searching may seem like an obvious thing but for someone who has not yet learned how to formulate keywords properly it can be a complete mystery. When doing this I prefer to focus on the keywords that I would use to find the relevant information instead of focusing entirely on the task at hand. It's sort of like that old adage, "Give a man a fish and you feed him for a day; teach a man to fish and you feed him for a lifetime".

Now for people who are just being lazy and expect others to do their work for them; I think this is a non-issue. They won't be around for long because they will quit this like they quit everything. You'd get really stressed trying to deal with this on a daily basis. Maybe it's best to just deal with this like it's noise and ignore it. A system that can deal with this 'noise' will bury the page quickly so it disappears silently into the background based on some usefullness rating.

In any case it's best to be as helpful and courteous as possible since many of the people which this topic deals with are very young and have had no proper guidance in these matters.

Also, when it comes to redundant questions it helps to realize that most websites have very poor internal search engines, it can take a while for people to realize that StackExchange actually does work well in this area.

Perhaps the redundant question notices could have a short tutorial on how to use this feature. The way it's formatted now seems more like a "Go away, you did something wrong" notice. Because it's not instructive it does little to prevent this from happening again.

Maybe some programmer can find a way to easily merge the pages which are redundant.

$\endgroup$

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .