I think that they are definitely off topic.
This site is about the software blender. Not blender's site or services (even the official site).
Blender Stack Exchange is a question and answer site for people who use Blender to create 3D graphics, animations, or games.
We should not start to accept this type of question. Website support should always be directed to the site's contact or support.
As an example, a question about not being able to watch a CGcookie or Guru tutorial, would not even be considered as on topic.
I voted to close the linked question.